Reference no: EM132808796
Read the following scenario, The Twelve Question Model - be sure to discuss each of the 12 questions
- Determine what you think Jeremy should have done, and why.
- The Josephson Institute of Ethics Model - be sure to discuss all 7 steps
- Steps to Ethical Decision Making - be sure to discuss all 8 steps
- Philosopher's Approach - be sure to discuss all four approaches (utilitarian approach, rights approach, common good approach, virtue approach)
- NOTE: begin your post with the Ethics Model you chose to evaluate this scenario.
3. Do you agree with the answer you derived using the Ethics Model? Why or Why not?
Scenario:
As the manager of an automotive parts department, Jeremy has lots of experience with cars and the automotive parts business. Everyone has his or her preferred brand of car parts, including Jeremy. When he works with customers, he might show them the other brands but tends to know more about his favorite brands and, as a result, shows those brands more often. However, at the new product training seminar three weeks ago, all managers were told they will receive a bonus for every DevilsDeat brake pad they or their employees sell. Furthermore, it was recommended that managers train their employees only on the DevilsDeat products, so the managers and employees alike could earn a higher salary. Personally, Jeremy feels DevilsDeat brake pads are inferior.
Jeremy's store has the highest sales of DevilsDeat brake pads, and for this, Jeremy and his employees were recognized by the corporate headquarters. However, last week, a customer came in and said his 17-year-old daughter had been in an accident as a result of DevilsDeat brake pads. Jeremy apologized profusely and replaced the part for free. Three more times that week customers came in upset their DevilsDeat products had malfunctioned. Jeremy replaced them each time but began to feel really uncomfortable with the encouragement of selling an inferior product.
Jeremy called to discuss this situation with the district manager, who told him it was just a fluke, so Jeremy continued on as usual. Several months later, a lawsuit was filed against DevilsDeat and Jeremy's automotive parts chain because of three fatalities as a result of the faulty brake pads.
This story is a classic one of conflicting values between a company and a manager.
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