Reference no: EM133777397
Question
Provide a conflict scenario in reference to fraud investigate and share 3 hats that you feel would support resolution. Name the hat, described it strengths and how it is used, and then apply it to your scenario. White Hat
• The White Hat approach calls for information known or needed.
• Using the white hat approach, you would list everything you know about the conflict- who is involved, why they are involved, what the issues are, when the conflict started, and so on. Yellow Hat
• The Yellow Hat symbolizes values and beliefs.
• From this perspective, you want to think about whether the solution you're seeking is consistent with the person you believe yourself to be.
• Is it something that can work for you? Is it something you can live with? Is it something you can be proud of? Red Hat
• The Red Hat approach refers to the feelings, hunches, and intuition that lead to the resolution.
• Using the red hat approach, you would list the feelings you have about the conflict. What do you think is going on that might not be evident?