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Conflict resolution techniques

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Reference no: EM133178367

You discover at work one morning that Gwen is extremely quiet and seems quite sad. You come across Sylwia in the kitchen alone and ask her if she knows what is wrong with Gwen. Sylwia thinks it may have something to do with Josh making a direct comment about Gwen's hearing ability.

What conflict resolution techniques may you use to resolve this situation?

Reference no: EM133178367

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