Conflict management case study

Assignment Help HR Management
Reference no: EM13724320

Read the Conflict Management case study and answer the questions associated with the scenario. At least two (2) peer-reviewed sources other than the textbook must be used to support your conflict management policy.

Scenario

John accepted his position as the patient accounts manager seven months ago at Signal Hospital and has been very successful. John recently was approved to hire an assistant. Several outstanding patient account representatives in-house were qualified for the position. However, John decided to recruit outside of the organization and was successful in hiring an outstanding candidate. John hired Candy; she was qualified, independent, and a critical thinker. Candy got along well with the other employees until a recent staff meeting. John observed the patient account representatives were no longer offering productive insights into their department. The patient accounts production also recently decreased by 20%. John witnessed groupthink among the department employees, in addition, observed the staff bullying Candy. John recognized this behavior and knew bullying in the workplace, increased turnover, litigation, staff dissatisfaction, and behavior that could damage the reputation of the organization. Therefore, John requested some assistance from a consultant.

As a consultant, you offer John a one-page conflict management policy that includes, but not limited to:

  • Ways to lessen groupthink in the department.
  • Strategies for preventing and responding to team conflicts.
  • Strategies to lessen bullying behavior in the workplace
  • Offer ways that conflict can be beneficial.

Include a title and reference page and cite references where appropriate. APA formatting is required.

Using at least 2-Peer Reviewed sources along with APA formatting, with in text citations, and references.

Reference no: EM13724320

Questions Cloud

Write paper about competitor analysis on meatless monday : Write 4 pages paper about the competitor analysis on Meatless Monday. Such as: who elses are doing Meatless Monday, How are they do it
What is the amount of each payment : Roger Sterling borrows $20,000 to buy a car. The terms of the loan call for monthly payments for five years at a 5.9 percent rate of interest. What is the amount of each payment?
List of 12 things guy kawasaki learned from steve jobs : List of 12 things Guy Kawasaki learned from Steve Jobs
Discuss the most effective way to implement policies : 4 to 7 pages research paper. One of the biggest risks that companies face is advanced persistent threats. Discuss the most effective way to implement policies that mitigate the chance of an insider either taking part in or facilitating an adva..
Conflict management case study : Read the Conflict Management case study and answer the questions associated with the scenario. At least two (2) peer-reviewed sources other than the textbook must be used to support your conflict management policy.
A 32 gb server to use as a virtualization hos : YOu have a 32 GB server to use as a virtualization host. You have thirty-two applicationservers that you plan to P2V to this host. Each application server is currently on aphysical server that has 4 GB of memory. The application servers all ru..
What was the delta ray brands net income after-tax : Delta Ray Brands Corp. just completed their latest fiscal year. The firm had sales of $17,439,100. Depreciation and amortization was $891,100, interest expense for the year was $827,900, and selling general and administrative expenses totaled $1,477,..
Compute his likely cash balance or deficit for end of year : Eli Lily is very excited because sales for his nursery and Plant Company are expected to double from $600,000 to $1,200,000 next year. Eli notes that net assets (assets-liabilities) will remain at %50 of sales. His firm will enjoy an 8 percent return..
What is the present value of a security : What is the present value of a security that will pay $19,000 in 20 years if securities of equal risk pay 12% annually? Round your answer to the nearest cent.

Reviews

Write a Review

HR Management Questions & Answers

  Improve problem solving capabilities within organization

Types of teams as to their effectiveness that will improve problem solving capabilities within organizations.

  Influence tactics help in reducing organizations politics

Explain the different types of influence tactics that will be of a help “if adopted” in reducing the organizational politics.

  Report on citigroup''s hr service level agreement

Human Resources or Human Resource Management deals with HR Service Level Agreement. HR Service Level Agreement is an agreement made between the employer and the employee, which states that the employee would work under any client and sometimes any ti..

  A project report on hrm

Human Resource Management as the name suggests, it is a management discipline which deals with the human i.e. the workforce aspect of organizations. Need and practices of HRM are inevitable in present scenario of extreme competition where "Talent War..

  Hrp: recruitment and selection

Recruitment and Selection is the initial ladder of any Human Resource Planning process and contains an immense significance for any organisation.

  A project report on study of statutory complainces

Statutory compliance and its immense knowledge are crucial to be understood in an organization. It contains all the forms, procedures and acts applicable in a company.

  Operant conditioning and Reinforcement

Operant conditioning is a learning process where behaviour is controlled by its consequences. In this process an individual's behaviour can be modified through the use of positive or negative reinforcement.

  Effectiveness of training programs in achieving customers an

The main motive for conducting this research is to provide broad range of research of the literature and their reviews related to training and development and assisting the employees in providing customers satisfaction.

  A critical analysis of hr processes and practices in fedex c

FedEx is illustrious for its novel HR processes and practices that have greatly accounted for its success.

  Integrating culture and diversity in decision making

People in the organization are known as Google where they share common goals and have common vision.

  Impact of employee attrition on people management in organis

Talent management implies recognizing a person's inherent skills, traits, personality and offering him a matching job.

  Labour dissonance at maruti suzuki india limited: a case stu

This Case Study focuses on various issues related to Labour Unrest at Maruti Suzuki India Limited.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd