Conflict management analysis and evaluation

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Reference no: EM133027493

Assessment - Conflict Management Analysis and Evaluation

Assessment - Analytic Report

Your Task
Students are to watch two short videos, then write an analytical report exploring the Conflict Management issues evident in those videos.

The following questions should be covered in your report:
1. What real or imagined audience is each of the three key speakers addressing with their comments?
2. Identifying in (minutes:seconds):
a. The point in each video where any of the participants became threatened and explain why.
b. Instances where participants were relying on opinions, and where they were relying upon facts.
3. The extent to which the session Chair in each video restored order or resolved issues.

Assessment Instructions

Students must present their answer in a report document using the following categories:
• Introduction (150 words)
• Causes of conflict. Discussion of at least TWO techniques that can help manage conflicts (400 words)
• Background: Brief biographies of the three key speakers. Identify the audience that each speaker is appealing to with their comments (250 words).
• Analysis: For each video, identifying which protagonist was most effective in getting their core message across. What likely ‘stories' were the speakers inventing about their adversaries? Where did the discussion become either emotional or adversarial (indicated in minutes:seconds)? What, if anything, was done to diffuse tensions and return the discussion to safety? (500 words)
• Conclusion, drawing lessons on how to manage conflicts (200)
• Reference list (following Kaplan Harvard Referencing style guidelines)
Students should include a minimum of FIVE references, at least three of which should be academic sources (journal articles, book chapters, etc.), in addition to any web sources used to research the speakers featured in the videos.

Attachment:- Conflict Management Analysis and Evaluation.rar

Reference no: EM133027493

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