Conducting stakeholder mapping exercise

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Reference no: EM133771296

Question

You've got a big problem on your hands. As the director of the local passport office, you are well aware of the many forms that your office is required to process to grant passports to U.S. citizens. However, word has filtered up through the ranks that the systems for processing these forms is inefficient and frustrating. People often have to wait in line for hours to get their documents processed, and it's not unusual for them to express their anger to frontline employees. After conducting a stakeholder mapping exercise, you've concluded that a set of stakeholder groups are in conflict. Which groups are they?

Reference no: EM133771296

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