Conducting exit interviews

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Reference no: EM1360766

Exit interviews can be a great source of information by providing managers insight into the reasons why employees have left an organization. Henemann indicates that the first step in conducting an exit interview would begin with ensuring that the interviewer is someone "...who has been trained in how to conduct exit interviews" (Henemann, p. 692). What are some traits or skills that the interviewer should possess to effectively carry out an exit interview?

Reference no: EM1360766

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