Conducting a coaching discussion

Reference no: EM1322341

Suppose you are a restaurant manager who is conducting a coaching discussion with one of your swerves about the server's repeated failure to complete store-closing operations before leaving for the night. You have conducted a coaching analysis and have determined that the server is able to complete these responsibilities, that the obstacles to doing so have been removed and that this is an important part of a swerve job in your restaurant. Describe how you would get the server to agree that a problem exists, and what you would do if the server refuses to acknowledge that a problem exists.

Reference no: EM1322341

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