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Question 1:
If you were Andy Prescott, how would you plan to conduct the contract renewal conversation? What would your goals be? What issues would you raise and why and how would you raise them?
If you were Andy Prescott, how would you plan to conduct the contract renewal conversation? What would your goals be? What issues would you raise and why and how would you raise them?→ Talk about the difficult cases he handles and his performance→ Then help Ron understand how IPU is important part of Mitchell and how its mandatory for staff to abide to them→ To retain Ron without losing Mitchell's goals and values→ Help him understand better communication styles→ explain other staff understand and negotiate on how it is important they stay on board instead of leaving
Question 2:- First remind Ron of Memorial's mission statement and try to explain to him the various aspects of that.- Talk about his mentor and while he understood his decision and ways of working the times have changed and people now have different ways of learning and mentorship.- Talk about their personal friendship and relationship.- To know about Ron's future endeavours and long-term goals with the company- To retain Ron in the firm without have any negative mindset regarding any of his colleagues due to the performance feedback.- Explain the importance of the 360-degree feedback and what is the culture of the company in general and how Ron should abide by it.- Bring forth the problems faced by other surgeons and nurses.- Raise it by trying to convert his weakness into strength where he mentions that even though you are used to working in a certain way the team culture is such all other nurses and surgeons and are used to it.- Put forth a solution that will make him feel that he has reached the common ground by stating that he may take an extra interest in the lives of the surgeons and nurses outside the OT so that it may negate or create a buffer for his behaviour in the OT.- Explain the problems from the side of customers.
3.If you were Andy Prescott, how would you plan to conduct the contract renewal conversation? What would your goals be? What issues would you raise and why and how would you raise them? - Aishwariya• Goals:• Acknowledge Ventura's positive contributions.• Address concerns about interpersonal issues and cultural fit.• Set clear expectations for behavior improvement.• Emphasize the importance of collaboration and teamwork and the mission of the company(360 degree feedback).• Know about Ron's future endeavours and long-term goals• Issues to Raise:• Concerns about the impact on morale and collaboration.• Emphasize the hospital's commitment to a unified culture.• Discuss specific instances of behavior that need improvement.• Conflicts between colleagues.• Approach (behavioural change - cannot be changed overnight):• Maintain a diplomatic and constructive tone.• Highlight the hospital's overall vision and culture.• Encourage Ventura to reflect on his own performance (in a team as opposed toindividual performance).• Discuss the renewal in the context of both individual and organizational goals.• Raise it by trying to convert his weakness into strength where he mentions that even though you are used to working in a certain way the team culture is such all other nurses and surgeons and are used to it.• Put forth a solution that will make him feel that he has reached the common ground by stating that he may take an extra interest in the lives of the surgeons and nurses outside the OT so that it may negate or create a buffer for his behaviour in the OT.• Explain the pain points/feedback received from other staff and help Ron find a better communication/negotiation method to maintain the team dynamics
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