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You are the Human Resource Officer of Star Telecoms Ltd., a company which recently merged with another telecommunications provider. You were recently invited to a meeting with the Managing Director, Mr. Sinclair Grayson, to discuss what seems to be a great level of discontent among the members of the Sales Department since the merger took place. As a matter of fact, many of the top salespersons are requesting voluntary redundancy. Mr. Grayson has instructed you to conduct an investigation to ascertain the cause of this discontent and put together a report on your findings. He advised that the report will be prescented to the Board of Management. During your investigations, you unearthed the following issues:
i. drastic, unrealistic increases in targets
ii. poor communication
iii. a general feeling of insecurity viii. withdrawal of certain employee benefits
REQUIRED:
a. Put together short informal report which is to be submitted to Mr. Grayson. In your report you should:
i. Provide details pertaining to the challenges highlighted
ii. Make appropriate recommendations.
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