Reference no: EM132372380 , Length: word count:1500

Information Systems Fundamentals Group Assignment - Research Report and Presentation

Purpose of the assessment - This assignment assesses the Unit Learning Outcomes c and d; students should be able to demonstrate their achievements in them.

Apply appropriate systems analysis techniques and use design tools in solving business problems.

Understand the impact of social and ethical standards in global business operations.

Research Topic and Assignment Description -

In this assignment you will work in groups (3-4 members in each group) and conduct a basic sentiment analysis on customer reviews of a star hotel in Sydney. You can select any one hotel from the list below or any other hotel you are familiar with.

1. Hyatt Regency Sydney

2. Four Seasons Hotel Sydney

3. Swissotel Sydney

4. Intercontinental Sydney

5. Radisson Blu Plaza Hotel Sydney

6. Ibis Sydney Darling Harbour

7. Hilton Sydney

8. Sheraton Grand Sydney

9. The Langham, Melbourne

10. Grand Hyatt Melbourne

11. Intercontinental Melbourne

12. Sofitel Melbourne

13. The Hotel Windsor

14. Park Hyatt Melbourne

15. Sheraton Melbourne Hotel

16. Ibis Melbourne Central Hotel

You need to write around 1500-word research report on the research topic 'Conducting a basic sentiment analysis of hotel reviews by customers on websites such as 'tripadvisor.com.au' Or any other popular hotel review website'. This assignment will require each group to research using academic resources such as books, conference papers and academic journal. The group must also present their work using PowerPoint slides in a scheduled week 11/12 labs. Each group should present for 10 minutes. Please follow the academic presentation guidelines.

Written Report Format -

You have to submit a research report on the topic 'Conducting a basic sentiment analysis of hotel reviews by customers on websites such as 'tripadvisor.com.au' Or any other popular hotel review website'

The report should use the following format:

Cover page

Abstract

Table of Contents

Introduction to Hotel selected for this research and the type of services they provide

Overview of popular hotel review websites in Australia and the hotel review website selected for this research

Sentiment analysis and their use for hotel reviews

Application of sentiment analysis to the customer review for the hotel selected

(NOTE: You are not expected to conduct a thorough sentiment analysis where you need to assign scores and also use some used advanced analytical tools to gain insights instead you can focus on customer review and conduct a qualitative analysis that identifies customer perception, attitude and their experience staying in the hotel based on their review comments)

Key findings that emerged from your sentiment analysis and Recommendations (if any)

Conclusion

References (IEEE format)

Submission details: The report document must be checked for similarity through Moodle Turnitin before submission. Please include both in-text referencing and reference list.

Research Presentation -

PowerPoint presentation file must also be submitted in Moodle and a summary sheet (1 page) should be given to the lecturer/tutor in week 11/12 labs BEFORE presentation. The presentation should be a maximum of 8 slides and is timed for 10 minutes. All students in a group are required to present. Please upload your slides to Moodle after completing your presentation (one per group).