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Question: Conduct a 7S diagnostic model analysis according to the talking points.
Strategy
- Provide maintenance, repair, and support for the Pave Hawk
- Reduce TAT from 240 days to 180 days
- Houser approaches CCAD's issues from a business perspective rather than a quality perspective
- CCAD seeks to achieve ISO 9001 registration
Structure
- CCAD supports Army aviation operations which has very centralized decision making
- Formal and contractual structure as it relates to working with the army
- CCAD leadership is fully on board to support ISO 9000 efforts
Systems
- Lean Six Sigma in conjunction with ISO 9000
- Use of value stream mapping highlights the misalignment in current and desired state of the business operations
Style
- Kunkle's leadership comes with years of experience, but utilities technical experts and Air Force officials to remove waste
- Six Sigma team takes an educational approach to introducing change to the Pave Hawk quality process
Staff
- CCAD leadership understands an aggressive approach is needed to turn operations around with the Pave Hawk and wastes no time implementing
- Most CCAD employees have received some type of lean Six Sigma training
Skills
- Aircraft and component parts at CCAD are top-notch in the industry
- CCAD is a premier facility for aircraft MRO in the DOD
- Kunkle brings 30 years of aviation experience to the lean Six Sigma team
Shared Values
- CCAD supports the DOD's wartime efforts and need for aircraft TAT
Article - Army Aviation Depot Does an About-Face by Jamey Giddens.
Attachment:- Diagnostic Model.rar
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