Reference no: EM133376981

The organization and team environment represents all conditions surrounding the team that influence its effectiveness. Teams thrive where the physical workplace encourages collaborative interaction, information systems support team coordination, organizational leaders instil a culture of teamwork, and the reward system reinforces collaboration rather than competition among team members. Team effectiveness also benefits from an organizational structure that clusters work activities within the team and creates fairly distinct boundaries between the team and other work units.

Based on the stories told in our group, the team environments are not so friendly as we want to. Crew members and chefs move around in the kitchen yelling to each other, there is no clear voice can be heard leading missing bills or delivering wrong bills to the front. The communication become difficult when the coworkers prefer to speaking in their native language during a conversation or even in front of the residents in the long-term care facility. It takes time to solve the problem but we can make difference by improve the team cohesion and developing the team norms.

In our group, the team design problems are slower bill time in the kitchen because the limited space and people moving around blindly without any efficiency, or the size of the team are too large to for everyone to arrive at an agreement on different issues in a health care facility. The problems can be addressed by assigning a representative or assistant, who can summarize the problem and report to the leader.

Finally, the third set of elements in the team effectiveness model, called team processes, include team development, norms, roles, cohesion, trust, and team mental models. We define team processes as cognitive and emotional dynamics of the team that continually change with the ream's ongoing evolution and development. Unfortunately, in our cases, the teams' members either doing their closing routine improperly which leads to more opening workload for the next shift and trust issue or difficult to make a change because of the low task interdependence. In other words, the collective beliefs, expectations, and feelings of the team can influence the team effectiveness at so many levels, we have to improve team processes through team building, which consists of activities that attempt to speed up or improve these team development processes, such as clarifying the team's performance goals, increase the team's motivation to accomplish these goals, and establish a mechanism for systematic feedback on the goal performance.