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Concierge Consider the concierge service at a large resort. The concierge helps guest with various tasks, including reservations at local restaurants or offering advice on various local activities. On average 12 guests arrive at the concierge desk per hour (the standard deviation of the inter arrival times is equal to 5 minutes). The hotel has only one concierge on service. It takes the concierge, on average 4 minutes to help the guest with their questions. The standard deviation of tis time is three minutes.
1. What is the average time a guest has to wait before talking to the concierge?
2. How many guests will on average, be at the concierge’s desk (either talking to the concierge or waiting in line)?
Assume the role of communication consultant. You have been asked to assist a rather traditional organization in changing its culture to a more open and collaborative culture. Develop a plan for how that might be accomplished making sure you indicate ..
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The Ozzie Chocolate Company manufactures specialty dark chocolate figurines. One of the products is a figurine in the shape of a cat. The manufacturing line has had some trouble with the figurines being produced with broken ears. The defect rate has ..
Resource allocation and utilization has a direct impact on the project schedule and progress. In the current global economy, companies are trying to maximize the use of available resources; therefore, project managers will find themselves constantly ..
Leaders use their knowledge of how a situation will affect leadership to proactively change the situation and enhance potential for success
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