Concept of the second victim in health care

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Question

1. Why is it important to seek answers after adverse events and near misses? What should you do following an adverse event or near miss?

2. Taking responsibility for your actions is a sign of a leader. Of the guiding principles for sharing bad news with patients or families discussed in this module, which principle is most important to you? Why?

3. Who is the second victim? What is the importance of the concept of the second victim in health care?

Reference no: EM133522371

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