Computing upper and lower control limits

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A quality analyst wants to construct a sample mean chart for controlling a packaging process. He knows from past experience that the process standard deviation is two ounces. Each day last week, he randomly selected four packages and weighed each. The data from that activity appears below.

 

Weight

Day

Package 1

Package 2

Package 3

Package 4

Monday

23

22

23

24

Tuesday

23

21

19

21

Wednesday

20

19

20

21

Thursday

18

19

20

19

Friday

18

20

22

20

(a) Calculate upper and lower control limits for both sample means and ranges.

(b) Is this process in control? Explain--a simple Yes or No is insufficient.

(c) What additional steps should the quality assurance team take?

 

 

Reference no: EM13109063

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