Computer system for managing ordering and buying process

Assignment Help Operation Management
Reference no: EM132278646

Picnics R Us (PRU) is a small catering firm with five employees. During a typical summer weekend, PRU caters fifteens picnics with twenty to fifty people each. The business has grown rapidly over the past year and the owner wants to install a new computer system for managing the ordering and buying process. PRU has a set of tem standard menus. When potential customers call, the receptionist describes the menus to them. If the customer decides to book a picnic, the receptionist records the customer information (e.. name, address, phone, number, etc.) and the information about the picnic (e.g. place, date, time, which one of the standard menus, total price) on a contact. The customer is then faxed a copy of the contract and must sign and return it along with a deposit (often by credit card or by check) before the picnic is officially booked. The remaining money is collected when the picnic is delivered. Sometimes, the customer wants something special (e.g. birthday cake). In this case, the receptionist takes the information and gives it to the owner, who determines the cost; the receptionist then calls the customer back with the price information. Sometimes the customer accepts the price, other times, the customer requests some changes that have to go back to the owner for a new cost estimate. Each week, the owner looks through the picnics schedule for that weekend and orders the supplies (e.g. plates) and food (e.g. bread, chicken) needed to make them. Create an activity diagram and a use case diagram for the above system. In addition to the above stated requirements, the owner would like to use the system for marketing. The system should be able to track how customers learned about PRU and identify repeat customers so that PRU can email special offers to them. The owner also wants to track the picnics for which PRU sent a contract, but the customer never signed the contract and actually booked a picnic. Please be sure to include these additional requirements into your diagrams.

Reference no: EM132278646

Questions Cloud

Examples of how data can be transformed to information : Are these concepts the same thing? Give some examples of how data can be transformed to information and from information to knowledge.
Relevant legislation for disciplinary meetings : What steps would you take to counsel the employee in accordance with organisational policy and relevant legislation for disciplinary meetings?
Meeting performance expectations : One of your customer service and sales representatives is consistently not meeting performance expectations. You have decided to terminate the representative.
Ikea global supplier standards : IKEA's Global Supplier Standards. IKEA is trying to balance low costs with child labor. How would you advise IKEA on handling its challenge?
Computer system for managing ordering and buying process : The business has grown rapidly over the past year and the owner wants to install a new computer system for managing the ordering and buying process.
Synthesize strategies into work setting : Specific strategies that can be used by educational leaders to effect change within their schools are revealed in professional literature.
Write a program to process the data in the file : COMP1202 Group Project - Write a program to process the data in the file exam.txt and print a report - Each candidate number and their final score
Evaluating human resource practices : How can you help contribute to evaluating human resource practices?
Explain the basic goals of a member services department : Explain the basic goals of a member services department. What legal and regulatory issues might affect member services?

Reviews

Write a Review

Operation Management Questions & Answers

  Where does facebook find its power as online marketer

Where does Facebook find its power as an online marketer? Many analysts view Facebook as a major model for direct marketing in the digital age.

  Describe the importance of agreed-upon goals

As a mentor, how will you help to identify key elements you want your mentee to include in the Individual Development Plan?

  Describe how scheduling and productivity related

Scheduling techniques are designed to disaggregate the master production schedule into time-phased daily or hourly activities. A detailed production schedule must include when and where each activity must take place in order to meet the master schedu..

  Some disadvantages with this sales technique

What do you think are some disadvantages with this sales technique? Give an example

  Explain the purpose of simple linear regression

Explain the purpose of simple linear regression and scatter diagrams. Please provide a simple linear regression model and define each variable used.

  About the experience of customization of web site

What do you think about the experience of customization of a web site to cater to customers? Is necessary or important that each user is believes or set a profile in where you enter to a website recognized their latest activities or tastes of shoppin..

  Describe a situation where you exhibited this habit

Finding solutions to problems is not always as easy as it seems. Brainstorming—or coming up with ideas using critical and creative thinking—is a great way to find different solutions to problems. Which one of the six habits that hinder thinking do yo..

  The use of status updates to

Include _____ in your headline if you want your profile to be searchable. the use of status updates (in linkedin) to

  Successful collaborative supplier relationship achieve

What advantages, in addition to cost saving can a successful collaborative supplier relationship achieve?

  The four perspectives of the balanced scorecard

Within Healthcare Strategic Management, the four perspectives of the Balanced Scorecard - financial, customer, internal business process,

  Geographic boundaries-legal boundaries are based on power

Companies that conduct electronic commerce are NOT subject to the same laws and taxes as other companies. Works copyrighted by corporations or not-for-profit organizations are protected for 95 years. The relationship between geographic boundaries and..

  Organizational structure-strategy with personnel assigned

Describe at least three ways that managers should align their organizational structure and strategy with the personnel assigned.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd