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Compute the mean satisfaction indexes for all customers

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Question: As mentioned in Exercise, Quadro Corporation has two supermarkets in a city. The company's quality control department wanted to check if the customers are equally satisfied with the service provided at these two stores. A sample of 380 customers selected from Supermarket I produced a mean satisfaction index of 7.6 (on a scale of 1 to 10, 1 being the lowest and 10 being the highest) with a standard deviation of .75. Another sample of 370 customers selected from Supermarket II produced a mean satisfaction index of 8.1 with a standard deviation of .59. Assume that the customer satisfaction index for each supermarket has an unknown and different population standard deviation.

a. Construct a 98% confidence interval for the difference between the mean satisfaction indexes for all customers for the two supermarkets.

b. Test at the 1% significance level whether the mean satisfaction indexes for all customers for the two supermarkets are different.

c. Suppose that the sample standard deviations were .88 and .39, respectively. Redo parts a and b. Discuss any changes in the results.

Exercise: Quadro Corporation has two supermarket stores in a city. The company's quality control department wanted to check if the customers are equally satisfied with the service provided at these two stores. A sample of 380 customers selected from Supermarket I produced a mean satisfaction index of 7.6 (on a scale of 1 to 10, 1 being the lowest and 10 being the highest) with a standard deviation of .75. Another sample of 370 customers selected from Supermarket II produced a mean satisfaction index of 8.1 with a standard deviation of .59. Assume that the customer satisfaction index for each supermarket has unknown but same population standard deviation.

a. Construct a 98% confidence interval for the difference between the mean satisfaction indexes for all customers for the two supermarkets.

b. Test at the 1% significance level whether the mean satisfaction indexes for all customers for the two supermarkets are different.

Reference no: EM131683844

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