Reference no: EM133358225

FACTS OF THE EMOTIONAL INTELLIGENCY

Dale is a junior manager in a manufacturing company. His manager recently retired. His former manager recommended Dale for a management training program to position Dale for succession. Dale did not get the promotion because he failed his management training. He is very bitter at the lost opportunity and complains to his co-workers that he did not get the promotion because of them, accusing them of overloading him with work, and leaving him with no time to study.

Dale also complains to his wife that if she had taken on more responsibilities, he would not have failed his management training. At family gatherings, he complains that it is things like these that made him fail and lose a promotion. He is also jealous of his new manager for getting the promotion ahead of him. He complains that if he had not been sabotaged by others the job would have been his. Dale complains continuously and still is complaining 1 year after the incident.

1. With your experience in Human Resource Management, how will you advice Dale who is living in the facts of the Emotional intelligence to come out of the complaining mode which may, eventually cost him his job and family?

2. Elucidate on differentiate between Intelligence Quotient and Emotional Intelligence as two separate aspects of an individual's personality and why EI has become so important in the recent times?

3. Do employees in your organization need a comprehensive training on Emotional Intelligence in your organization? Convince management on the relevance of such a training using the above case study as an example.