Comprehensive details of consumer protection laws

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Discuss the objectives, components and comprehensive details of consumer protection laws in relation to customer service and the businesses responsibilities, in particular:

  • Nominating and charging cancellation fees
  • Providing information on potential price increases
  • Providing refunds
  • Supplying products as described or substituting suitable products when unable
  • Formats for and content of policies and procedures.

Reference no: EM132861847

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