Reference no: EM132314634 , Length: 10
Assignment - Compose and Format Memos and Letters
Scenario -
Assume you are an administrative assistant for the Sales Department of Abbott, Browne, and Carter Inc. Your manager has asked you to handle all communication regarding the annual sales conference to be held next spring (or fall).
Approximately 150 sales representatives from across the province are expected to attend a three-day conference beginning on Wednesday evening and ending late Friday afternoon.
Documents -
1. E-mail Announcing Conference
2. Letter to Potential Facilities
3. Letter to Order Supplies for Conference
4. Letter Booking Conference Facility
5. Letter Requesting Account Adjustment
6. Memo Responding to Request for Conference Information
7. Letter Persuading Motivational Speaker to Reduce Fee
8. Letter to Conference Facility Regarding Contract
9. Letter to Technology Company Denying Request
10. Letter of Appreciation to Motivational Speaker
Documents and Instructions -
Key each of the following documents in separate Word documents.
Create letterhead similar to the examples shown below by keying the company information in a header and by changing the city name to your city or town.
ABBOTT, BROWNE, AND CARTER INC.
Interoffice Memorandum
ABBOTT, BROWNE, AND CARTER INC.
4572 Chester Road • Kelowna BC V7P 5B9 • Phone 250-324-7894 • Fax 250-324-7895
Add a footer with your name and document number right aligned.
1. E-mail Announcing Conference
1. Format -
E-mail
Current date
Use your e-mail account and send message to your instructor or if your instructor prefers, use Print Screen to create a mock e-mail within a Word document (open email, press Print Screen, then paste in Word.
2. Purpose - To Inform: Announce Sales Conference
3. Receiver - All Staff
4. Content -
- Announce the dates for the conference. Pick dates at least six months ahead.
- Indicate all sales staff and managers are expected to attend.
- Offices will open as usual.
- Confirm attendance by e-mail to you by date one month from now.
2. Letter to Potential Facilities
1. Format -
Block Letter with letterhead
Include a bulleted list
Current date
2. Purpose - To Request Information: Conference Facilities
3. Receiver - Ms. Amanda Huxley, Events Coordinator, The Conference Centre, 1066 Hastings Street, Vancouver BC V53 9J7.
4. Content -
- Request the following: Dates of conference, Number of participants, Reception on first night, Breakfast and lunch for two days, Accommodation for 100 (two per room), Banquet facilities and Presentation equipment
- Include all necessary information
- End date one month from now
3. Letter to Order Supplies for Conference
1. Format -
Simplified Letter Style with letterhead
Dated two months from now
2. Purpose - Order Request: Conference Supplies
3. Receiver - Paper Clips and More, 8473 Commercial Way, Vancouver BC V7X 4L6.
4. Content -
Request the following from the current catalogue:
- 20 boxes of plastic name tag holders #NT376 @ $22.99 each
- 20 rolls of perforated name tags #NT375 @ $7.99 each
- 10 blue fine tipped permanent markers # FM289 @ $3.99 each
- 2 packages of overhead pens #0H3972 @5.99 each
- 2 packages of all-purpose transparencies @ 32.99 each
Shipping costs $25
Include all appropriate taxes
Include all necessary information
4. Letter Booking Conference Facility
1. Format -
Block Letter Style with letterhead
Dated one month from now
2. Purpose - To inform: Confirm Booking for Conference
3. Receiver - Ms. Amanda Huxley, Events Coordinator, The Conference Centre, 1066 Hastings Street, Vancouver BC V5P 9J7.
4. Content -
- Book conference
- Summarize requirements (requests from Document 2)
- Include a goodwill statement
- Include all necessary information
5. Letter Requesting Account Adjustment
1. Format -
Simplified Letter Style with letterhead
Dated three months from now
2. Purpose - Adjustment Request: Wrong Items Sent
3. Receiver - Paper Clips and More, 8473 Commercial Way, Vancouver BC V7X 4L6.
4. Content -
- Request an adjustment. You ordered two packages of all-purpose transparencies @ 32.99 each but received ink jet transparencies.
- Include all necessary information