Reference no: EM133090624

Read the following scenario and provide your thoughts on how the company should proceed:

"You are a project manager for ABC Company. The company wants to purchase new equipment, train employees on the equipment, and then fully integrate this equipment into the company's day-to-day processes. You developed a plan that detailed how and when the equipment will be obtained, the timeframe for training employees, and how the equipment will be fully integrated. The equipment arrived on the scheduled date, but you soon realized you forgot to include a plan that outlines how employees will be trained on the equipment. Training is scheduled to start in three days, but without a plan you do not know what to teach the employees about the equipment. The plan has already been initiated and time and resources have already used."

For this discussion, you will need to compose a substantive post that details a simple solution for the company's problem. The goal of the company is not to completely abandon the project as they have already put in time and resources. After identifying the solution, consider how you plan to implement it. Since you are a manager you need to put your solution into action.

Response to the scenario

The oversight of not developing a training plan and the small window to develop a solution are potential project killers. But, several options are worth exploring. Depending on whether or not the equipment contract was written to involve installation and setup or not, the installers and their processes may be able to be used as a training asset. If this is not possible, the vendor may consider providing training. Depending on the funding left in the budget, this may be the easiest route. The worst-case scenario would probably be a crawl walk run scenario where the project lead supervises all equipment operations with strict procedural compliance with the book in hand until an appropriate level of proficiency could be established. The last option might result in a longer time to produce than doing traditional training, but on-the-job training is not impossible; it would just require care and supervision.

The planning phase should have caught this, but mistakes can happen. An expectation of product support by the vendor is not unrealistic. The potential for future sales and service would be a sound bargaining chip to encourage assistance with training (Voss, 2018). This groundwork is laid when the project is in development, so it should be an intangible resource that could save the day.

Reference:

Voss, B. (2018, July 9). The Dos and Don'ts of Negotiating with Vendors. Retrieved from The Black Swan Group: https://blog.blackswanltd.com/the-edge/the-dos-and-donts-of-negotiating-with-vendors

Response

Compose a response to refute the response entry above. You don't have to agree with the side you write about; you just need to demonstrate critical thinking.

(Please provide references)