Reference no: EM132214915
1. Describing iPhone X as "the best smartphone you can buy", CNBC's reviewer highlights the phone's new OLED display, Face ID, stereo speakers, and an incredible new design. How is quality defined in this case?
By the attractiveness of the product considering its features
By the producer's reputation in the industry
By the product's uniqueness relative to other similar products
By the brand name of the product
By the price of the product
2. According to Recalls.gov, Volkswagen Group of America is recalling certain 2014-2018 Audi RS7 vehicles. Which of the following operations and supply chain processes the company is doing?
Delivering
Making
Planning
Returning
Selecting
3. How did Porter define the concept of "value"?
A. The cost of a resource, product, or service
B. The difference between resource, product, or service costs and their respective sales price
C. Value is the amount of money a customer is willing to pay for a resource, product, or service.
D. The price of a resource, product, or service
E. Although Porter defined a "value chain," he never explicitly defined "value."
4. Which of the following practices complies with the social criterion in triple bottom line?
SS strictly checks the age of its employees to prevent child labour.
BB uses 5% of its profit to provide scholarships to students
WW regularly checks its factories to maintain good working environment and safety
VS pays salaries to its employees 10% higher than the industry
All of the above