Reference no: EM133026050

Written Activity

Your task is to research the following topics and write a report on your findings. Use the questions below as a guide to your research:

1. List and describe a least two basic coaching techniques.

2. What information is contained in a coaching strategy?

3. Outline the principles of coaching program design.

4. Why do resource requirements vary depending on the coaching program model used?

5. Describe three methods you could use to match and manage coaches and trainees?

6. Describe two methods you could use to resolve differences between coaches and trainees.

7. Describe two forms of compliance that you MUST consider when coaching.

8. Outline two methods of collecting coaching program data.

9. Outline two storage methods for coaching data or information.

10. Describe two methods of evaluation of coaching programs.

11. Describe two methods of reporting on coaching programs.

* PRACTICAL ACTIVITY

Your task is to complete the following practical activity in a workplace or suitably resourced simulated environment. In order to complete this activity safely and effectively, you will need access to the following resources and equipment:

• Workplace policies and procedures
• Office equipment and resources
• Case studies and, where available, real situations
• Interaction with others.

Activity 1
Your task is to design a coaching strategy for an organisation with the support of other relevant stakeholders. This coaching strategy must consider all relevant compliance requirements including legislation, regulation, policies, procedures and workplace processes. You will need to research the need for coaching in the organisation and provide a brief outline of the need for this assessment. This coaching strategy will need to contain:
1. Administration
2. Amount of material support
3. Application in the workplace
4. Content and resources
5. Expected outcomes
6. Facilities and location
7. Method or mode of interaction
8. Preferred learning style of the person being coached
9. Roles and responsibilities of key individuals
10. Reporting requirements
11. Required coaching skills and methods
12. Scope
13. Timelines
The basic design steps that may assist you in developing this strategy could include:

14. Create objectives based on the goals of the program. (what do you want the trainees to do within a certain timeline?). (provide a copy of the objectives in your strategy)
15. Create a type of mission statement for the program. This statement will:
a. Show the people in your organisation the purpose of the program
b. Will give the coaches and mentors something to focus on moving forward (provide a copy of the mission statement)
16. Get the buy-in of others in the organisation
17. Develop measures and evaluation checklists (provide copies of checklists developed)
18. Designing other tools and resources including induction and training tools and resources (provide a copy of the induction and training tools and other tools and resources developed)
19. Determine a schedule or timetable (provide a copy of the schedule)
20. Create a training program (provide a copy of the training program)
21. Identify the required resources (financial, physical and human) (provide a copy of the required resources)
22. Develop a recruitment process for coaches and trainee's (provide a copy of the process developed)
23. Develop an implementation plan for your coaching strategy including promotional tools to encourage participation (provide a copy of the
implementation plan)
24. Provide a procedure and process for supporting coaches (this will need to include a copy of a policy and procedure that will be used during implementation)

Activity 2
Once you have designed and developed each of the above documents you will need to implement the program using the implementation plan you have developed. This activity must be performed in a workplace environment or using a simulated environment that depicts a real workplace. You will need to:

25. Implement the coaching strategy choosing at least two people for the coaching strategy
26. Choose two coaches and two trainee's
27. Recruit, match and induct each one using the tools you developed for matching participants
28. Complete coaching activities
29. Monitor the coaching activities and relationships and collect data on achievement of goals, whilst ensuring consistency of the implementation plan
30. Review your results from monitoring and evaluate all data to determine the outcome of the coaching program
31. Write a report outlining the outcomes and future improvements to your strategy
32. Provide rewards to those coaches who made a positive contribution to your coaching program
33. Where required you will need to resolve differences between the coaches and trainees
34. Offer professional development activities to coaches, you could provide a training plan or a list of opportunities for this activity

QUESTIONS

The following questions may be answered verbally with your assessor or you may write down your answers. Please discuss this with your assessor before you commence. Short Answers are required which is approximately 4 typed lines = 50 words, or 5 lines of handwritten text.

Your assessor will take down dot points as a minimum if you choose to answer them verbally. Answer the following questions either verbally with your assessor or in writing.

1. From what sources might you gather the need for coaching in an organisation? List four.

2. What are the components of a coaching strategy and what would this information be based on?

3. Who might have a role and responsibilities in the coaching program? List three.

4. What are the roles and responsibilities of a coach?

5. List five stakeholders that could assist in developing timelines for the coaching strategy.

6. Who might provide you with organisational support during the development and implementation of the coaching program? List four.

7. List four coaching models or methods used to provide coaching to trainees.

8. List six sections that may be included in an induction package.

9. What might a coaching agreement include? List at least five things.

10. What legislation, regulations or other compliance requirements might you have in relation to your coaching program? List at least six.

11. Describe two methods you might use to recruit coaches.

12. List two methods of promotion for your coaching program?

13. List eight criteria that can be used to match coaches with trainees.

14. How might you build a bank of coaches? Give one example.

15. What tasks might you need to implement a new program into your organisation effectively?

16. List three types of professional development activities that could be provided to coaches.

17. How might you monitor coaching relationships? List 3 methods.

18. What three methods could you use to reward coaching excellence?

19. Why should you continue to promote the coaching program?

Note: Need only practical activity to be done