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Operational Issues (Consider problems that might arise and the importance of contingency planning)
- Funds to improve training plan for employees.
- Make sure training plan is focused to customer support.
- Help guide employees on the new change and correct employees that are resistant to the new change
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Operational Issues (Consider problems that might arise and the importance of contingency planning)
- Unrealistic feedback tools.
- Employees not accepting new customer support changes.
- Employees that are not willing to change with new policy.
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Operational Issues (Consider problems that might arise and the importance of contingency planning)
- Security of new IT system.
- Employees not engaged with new accountability process.
- Employee Communication obstacles.
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Human Resources (How will you address staffing needs and organizational growth?)
- Hiring qualified personal and use a vectoring process to determine best qualified new hire.
- Use outside organization to training new personal.
- Develop new marketing plan with selective marketing personal.
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Human Resources Issues (How will you address staffing needs and organizational growth?)
- Employ only capable and competent employees.
- Establish realistic goals and customer support strategic plan
- Allowing team leaders to guide team to new customer support plan
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Human Resources Issues (How will you address staffing needs and organizational growth?)
- Enhance employee training program.
- Offer completive salaries and hourly wages.
- Fund IT department to enhance security system.
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Supply Chain (How and where will you acquire resources?)
- Devote time to staff to acquire skills.
- Use recruiters to get best employees
- Hire within to keep loyalty in company.
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Supply Chain (How and where will you acquire resources?)
- Developfrom all departments.
- Look at sales to generate amount that can be used.
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Supply Chain (How and where will you acquire resources?)
- Work with budgeting to get set about per quarter to on all items purchased for the company.
- Look at salaries and hourly wagesthrough company handbook/laws.
- Fund IT security updated through IT and have most up to date software.
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Marketing (Consider 4 P's and I's, target market, pricing, brand value, and CSR)
- Have monthy promotional drinks and selective items throughout year.
- Focus on every customer and not specific audience.
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Marketing (Consider 4 P's and I's, target market, pricing, brand value, and CSR)
- Use location to focus on sales.
- Use Promotional events for discounts and items that are market down.
- Have a competitive advantage against other competitors.
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Marketing (Consider 4 P's and I's, target market, pricing, brand value, and CSR)
- Be accustomed to customer needs and wants.
- Use CSR to improve customer satisfaction.
- Utilize company Brand to improve marketing strategy.
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Value Chain (How does your firm add value to primary and support activities in the value chain?)
- Establish rapport with suppliers.
- Support operational systems with primary duties
- Establish support with in/outbound freight or shipments.
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Value Chain (How does your firm add value to primary and support activities in the value chain?)
- Searching for liable vendors and select best pricing options.
- Practice good HR policies and procedures.
- Having and hiring loyal and confident employees.
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Value Chain (How does your firm add value to primary and support activities in the value chain?)
- Ensure company has effective communication structures.
- Ensure QA has proper guidance and policies.
- Ensure IT programs are up to date.
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Leadership (Leadership methodology and any bias you may have.)
- Allow team members to grow and enable team supervisors to provide their own training program.
- Participation and Understand team focus and needs
- Support team members and leadership decisions.
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Leadership (Leadership methodology and any bias you may have.)
- Support bias through company leaders.
- Delegation to team members and supervisors on biases.
- Education leadership on and biases towards time management.
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Leadership (Leadership methodology and any basis you may have.)
- Participation with leaders through third-person bias.
- Stop awareness bias and educate leaders and supervisors
- Support team members and supervisors oncivility bias.
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Ethics & Sustainability (What are the ethical considerations related to your identified goal/objective)
- Establish training plan with Training being done to particularteam members.
- Supervisors who are inadequatelearning skills to preform job.
- Team members who do not have customer service skills.
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Ethics & Sustainability (What are the ethical considerations related to your identified goal/objective)
- Hold employees accountable and document negative performances.
- Use proper feedback to correct unacceptable behaviors.
- Poor work ethic due to acuity bias
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Ethics& Sustainability(What are the ethical considerations related to your identified goal/objective)
- Communication and obtaining objectives/goals
- IT discipline and values to reach goals.
- Have ethical working environment to accomplish goals.
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