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Complete and systematic view of process

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Reference no: EM132868457

Observe and observe the order-to-cash process at the online store of your choice and assume you have access to three internal sources: sales managers (who handle sales and returns), warehouse staff (who are responsible for shipping), and administrative staff (who document invoices. and payment).

Question:

As a process analyst, what questions would you need to ask experts in this domain to get a complete and systematic view of this process?

Instructions:

Think about the different descriptions or explanations for this process that the three resources convey to this process.

Reference no: EM132868457

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