Reference no: EM133516646

Questions

1. Diversity is based entirely on cultural and physical characteristics.

A. True

B. False

2. In what way can psychological empowerment and its factor of competence contribute to a negative organizational culture?

A. Competent employees benefit from private acknowledgement of their accomplishments. Respecting one person's privacy can cause others to feel excluded.

B. Competent employees can become resentful when regularly asked to pick up the slack by employees who are not performing as well.

C. Competent employees already feel psychologically empowered compared to less competent employees, so they believe they are entitled to discriminate against others.

D. Competent employees are easily motivated by public recognition of their daily accomplishments, leading to attention-seeking behaviors instead of productivity.

3. Like diversity, individual differences affect organizational behavior. Which 2 factors help us understand the importance of individual differences?

A. Self-image and sense of worth

B. Self-awareness and awareness of others

C. Ego and self-awareness

D. Self-centeredness and consciousness

4. How can surface-level diversity lead to potential discrimination?

A. Surface-level diversity always leads to discrimination regardless of training or individual processes.

B. Perceived differences in appearance can lead to discrimination based on self-fulfilling prophesies.

C. Easily observed differences can lead to discrimination based on stereotypes of age, ethnicity, gender, race, or ability level.

D. Americans are diverse enough that empathy is common; only deep-level diversity leads to discrimination.

5. The major difference between content theories and process theories of motivation is which of the following?

A. Content theories focus on when we get motivated. Process theories focus on where we get motivated.

B. Content theories focus on how we are motivated. Process theories focus on why we get motivated.

C. Content theories focus on what motivates us. Process theories focus on when we get motivated.

D. Content theories focus on why we are motivated. Process theories focus on how we are motivated.