Compare self-service implementation between Wipro and MBH

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Reference no: EM132124802 , Length: word count:3000

Assignment -

CASE - Real-World Cases: Wipro and MBH

Self-service is a very valuable tool. HR departments can use an integrated ERP self-service design to provide employees and consumers with a user-friendly interface for Web-based interactions. These can provide much needed information like 401Ks, order processing, basic intranet functions, and so forth. Although self-service is currently a popular HR solution, MBH Solutions recommends careful analysis and design of the interactions between existing back-end data processors and front-end Web-based workflow management.

Case Questions -

1. Compare and contrast the self-service implementation between Wipro and MBH. Which company did a better job? Explain.

2. Are the measures used by Wipro (i.e., costs, returns, and cycle time) appropriate for evaluating their self-service implementation?

3. What would happen to the self-service implementation at MBH if the company decided to adapt the SOA model? Does self-service implementation make it easier or more difficult to implement SOA? Explain.

Attachment:- Case.rar

Reference no: EM132124802

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Compare self-service implementation between Wipro and MBH : CASE - Real-World Cases: Wipro and MBH - Compare and contrast the self-service implementation between Wipro and MBH

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Reviews

len2124802

9/27/2018 10:14:41 PM

Subject - Strategic Management. No Of Pages/Words - 2500-3000. I need this assignment done ASAP please, its due in 14 hrs it'd be great help if you guys can finish this for me before time. Thank you. Even though a self-service can be used in any aspect of a company, many companies such as Wipro Technologies, SAP, and MBH Solutions have implemented self-service as an HR function. The main theme driving this HR design in each company is to improve service offerings to employees. This is a critical move in today’s market because many companies can’t afford to lose talented employees.

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