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Cost of Quality- Please respond to the following:
1. Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality.
2. Evaluate the two fast-food restaurants in terms of the "Seven QC tools" discussed in Chapter 15. Determine the top three QC tools that tend to be most valuable to business owners. Explain your rationale.
Lean Operating Systems- Please respond to the following:
3. Compare and contrast the lean service system found within Southwest Airlines to a full-service airline such as United Airlines, British Airways, and other large carriers in terms of cabin service, boarding process, baggage handling, and service encounters.
4. Recommend ways for the airline carriers to improve their lean operation systems in terms of speed and quality while reducing waste and costs. Explain your rationale.
Explain how personal selling supports the promotion mix. Compare buyer behaviour and the decision making process in different situations.
An ophthamology practice is deciding whether to offer prescription eyeglasses for sale in-house. The new service would require the training and hiring of additional personnel, inventory for glasses and frames, and some minor space alterations. How mu..
What measures would you use in a business like Amazon to evaluate the company's performance? The supply chain?
Describe the level of measurement for each variable included in your data set.Discuss the importance of the Measures of Center and the Measures of Variation.What are the measures of center and why are they important?What are the measures of variation..
Analyze Shanti's two alternatives-whether to follow a global insourcing or outsourcing strategy. What are the potential benefits and risks?
Develop a high-level causal-loop diagram (with main stock-flow chains for the wildshrimp catch and aquaculture production activities) depicting the key variables and feedback (balancing and reinforcing) loops that most likely are creating the system ..
A) How many units should be ordered every time?
In water resources team in South Africa had brain stormed and determined following six risk factors and their probability of occurrence
Why is it more difficult to terminate/discharge a public sector employee covered by a merit system or collective bargaining agreement
Tall-Brother company has three building projects in progress in this year. Each project needs a supply of bricks. There are three sources of bricks: red brick, black brick and grey brick available in the market, but shipping costs differ from locatio..
What two Greek philosophers are considered the founding fathers of democracy?
What are "Fetal Protection Policies" and when can they be illegal? What can Management draw from Deming's 14-points to support Management Responsibility?
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