Compare and contrast the shopping process

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Compare and contrast the shopping process at a bricks and mortar store such as Macy's or Target and at an Internet retailer such as Amazon.com. How are these processes different? (Hint: Consider the process steps, the inputs, outputs, resources, and customers.) Are there differences in the performance (effectiveness and efficiency) of the two processes? Which process is superior, and why?

Reference no: EM131040528

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