Company to employees at all levels and in all departments

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Reference no: EM132228226

1- A CEO who communicates about the opportunities and challenges facing the company to employees at all levels and in all departments, is engaged in _____________

a. sending routine messages

b. communication apprehension

c. horizontal communication

d. horizontal communication

2. Lola is responsible for redesigning work in her organization, and she frequently must persuade people to accept change, often not an easy task. She asks you for some tips. What advice do you give her? Check all that apply.

-Describe the benefits that employees will experience as a result of the changes.

-Cultivate an aura of charisma, which is expected of leaders, rather than of expertise, which is expected of followers.

-Use multiple channels to communicate the same message, such as face-to-face meetings followed up with emails.

-Remove emotions from the equation, focusing instead on delivering the logical reasons for change.

Reference no: EM132228226

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