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Company done to embed culture of quality

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Reference no: EM133353421

Brief on each of the following for the chosen company - ADIDAS

1. Introduction - objective 

2. What are its annual sales or revenue

3. Who are its customers

4. What is your companies' products or services

5. What has your selected company done to promote quality to its customers

6. What has your chosen company done to embed a culture of quality within the company and its employees

7. Provide specific examples of how you experienced quality at your selected company. This could be from a customer service, manufacturing or even SDLC perspective. Two separate examples must be provided.

8. Discuss customer needs (with examples)for your selected companies' products or services using the three classes of customer needs

Dissatisfiers

Satisfiers

Delighters

Reference no: EM133353421

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