Company could take upstream in supply chain

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Reference no: EM132215011

1. Describe what steps a company could take upstream in the supply chain to practice the following principles:

a. customer-driven quality

b. built-in quality at the source

c. management by fact

d. a focus on prevention rather than detection

e. process focus

f. striving for zero defects

g. continuous improvement

h. making quality everyone’s responsibility

2. Describe the macro model of the communication process.

Reference no: EM132215011

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