Company about using the collection agency

Reference no: EM131008642

Credit card companies lose money on card- holders who fail to pay their minimum payments. They use a variety of methods to encourage their delinquent card- holders to pay their credit card balances, such as letters, phone calls and eventually the hiring of a collection agency. To justify the cost of using the collection agency, the agency must collect an average of at least $200 per customer. After a trial period during which the agency attempted to collect from a random sample of 100 delinquent cardholders, the 90% confidence interval on the mean collected amount was reported as ($190.25, $250.75). Given this, what recommendation(s) would you make to the credit card company about using the collection agency?

Reference no: EM131008642

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