Reference no: EM133271071

1. due to ----------- , decision makers are influenced by selective information and persuasion they receive from employees, customers , suppliers, and others

A. stakeholder framing

B. Mental mode problems

C. perceptual defense

D. Decisive leadership

2. Companies introduce morphological analysis cross-pollination and design thinking to

A. minimize the need for employee involvement.

B. help employees think more creatively.

C. encourage employees to rely on their implicit favorite when making important decisions.

D. reduce the risk of escalation of commitment.

3. One of the most important organizational conditions for creativity is -------. this is a set of collective beliefs and norms that encourage employees to question past practices and to view mistakes as part of the learning process.

A. covergent thinking

B. a learning orientation

C. independent imagination

D. illumination

4. Which of the following statements regarding intuition is true.

A. Intuition is a trait that people acquire mainly through heredity.

B. Intuition is a person's talent for accurately predicting events in new work environments.

C. Intuition is a decision making process that should never be used in organizational settings.

D. Intuition is the ability to know when an opportunity exists and to select the best course of action without conscious reasoning.

5. Which of the following statements about programmed decisions is True ?

A. programmed decisions usually follow standard operating procedures

B. programmed decisions consider all the steps in the decision making process.

C. programmed decisions typically involve problems that are new, complex, or ill defined.

D. programmed decisions deal with issues that are previously undocumented.

6. Which of the following is an assumption of rational choice decision making ?

A. All organizational decisions are, by their nature, unprogrammed.

B. Decisions makers will typically choose the option with the lowest valence.

C. Emotions are as important as logic in making rational decisions.

D. The decisions maker has complete information on all possible alternatives and their outcomes.

7. Rather than maximizing their decision choice, most people------, meaning they choose a solution that is "good enough "

A. procrastinate

B. rationalize

C. anchor and adjust

D. satisfice.