Communications tools such as zoom to communicate

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Reference no: EM133076518

Scenario

During the COVID-19 pandemic many companies either began using, or expanded their use of, communications tools such as Zoom to communicate with a distributed workforce. Some organizations found that more collaborative tools were needed to coordinate complex business operations. Common examples of these tools include Microsoft Teams, Google Meet, Slack, Trello, Discord, Flock, Mattermost, and more.

Such tools have been around for some time. An early proprietary suite that introduced the concept to many was Lotus Notes, which was first released in 1989. (Later acquired by IBM, it is still sold today as HCL Notes.) In a later era, Microsoft Sharepoint introduced collaborative software to many more users. These programs came with high installation costs and license fees, but today many alternatives are far less expensive.

Reference no: EM133076518

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