Communication techniques to use with patients and families

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Reference no: EM133723426

Question

What statement from a new team member indicates that they have a good understanding of basic communication techniques to use with patients and families? I should not use the words death or dying in my conversations. I should assume that the patient and family have understood what I have told them. I need to be sure to fill in any gaps in conversation with more information. I should acknowledge the emotions that the patient and family are expressing.

Reference no: EM133723426

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