Reference no: EM132262502
1. A car dealer has set a goal for its sales team to sell 60 cars this month. The sales manager also wants to make sure every member of the team is contributing, so she sets individual goals for each team member to sell a certain number of cars. If the team meets its goal, team members will get a bonus on top of their commissions for the month—but only if they also met their individual goals. The manager wants to encourage teamwork and minimize social loafing by ________.
clearly tying individual goals to team goals
making individual goals more important than team goals
penalizing team members who underperform
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2. Part of the communication process involves establishing roles, making plans, and following standard business protocols and procedures. This requires
that the purpose of the team be clearly defined in measurable objectives.
teams to use conflict to improve decision-making.
open and accurate communication both between the team members and between the team and the larger organization.
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3. If a team is too large,
social loafing may occur and positively affect team performance
it may not have enough resources or skills
communication becomes more challenging
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4. All the team members implicitly understand norms. Which of the following best describes norms?
Norms are like rules but they are not written down.
Norms include the company’s written policy on discrimination.
Norms are like rules and they are written down.
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