Reference no: EM133454636

Read the "job interview" case at the beginning of the chapter 4. Then select two of the "Questions for Review" below to respond to. Include the text of the questions in your post and the topic of your case in the subject line of your post.

Job Interview

1. How do the intercultural dimensions discussed in the chapter serve as a framework for assessing the differences in communication patterns between the software design team and Martha? Where were the biggest sources of friction between the two?

2. Martha and the design team were all fairly recent college graduates; all were either from generation X or the net generation. What are the main differences between these two groups and, if Martha had gotten the job, where would you expect to see the most serious communication challenges?

3. The software team included one Hispanic member (Jorge) and one African American member (Scott). How might these co-cultural differences have created challenges with Martha, if she had gotten the job?

4. If the software team and Martha had been more culturally tuned in, how might they have bridged their initial ethnocentric reactions? If you had been either Martha or one of the members of the team, and you had seen the entire interview disintegrating, is there anything you could have said or done to save it?