Communication between doctors and patients

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Communication between doctors and patients should be improved." Patients reported that their doctors "always" communicated well". (The Voice of the Customer Report, n.d.) Rationale for Area 1: This survey result is 6% below the national average (The Voice of the Customer Report, n.d.) and needs to be improved upon.It is imperative that doctors communicate with patients in a way that they understand, eliminating medical jargon, to ensure that patients understand the information the doctor is reviewing with them.

Reference no: EM133806329

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