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As the manager of user experience for a large Internet service provider, Gina spends a lot of her time trying to figure out how best to communicate the value of the technology enhancement services that the firm provides. For this reason, Gina been asked to give a presentation at a big technology conference on the topic of "communicating value to customers." With 15 years in the business, Gina feels confident she has a lot to offer the audience, which is largely comprised of people just like her. But with only 20 minutes to speak, she is concerned about how to fit it all in. Which of the following areas of effective communication should Gina focus MOST of her efforts in preparing the presentation?
A small group of U.S. plastics companies have enacted the Global Standards for Plastic Certification training program (GSPC). The program is modeled after a series of globally recognized protocols, to make certain workers have an in-depth knowledge o..
From the e-Activity, examine some of the steps that are involved in designing goods and services. Select two services or two products that are currently on the market. Use the text to compare and contrast each step, and determine the similarities ..
Compare and contrast two of the five types of employee training presented in the textbook. Then, suggest one situation that would merit each type of training for various health care employees. Select two motivational theories as they apply to health ..
How has the impact of media changed or remained th... Save How has the impact of media changed or remained the same? To answer this question, compare the impact of the printing press on Europe in the 17th century to the modern spread of the Internet...
The textbook says that fixing an interest rate is pro-cyclical, but the Fed now uses something like a Taylor Rule, which targets an interest rate. Why isn’t this a contradiction?
How the mega trends in bussiness IT, HR, and management and leadership affect the purchasing and supply management proffesional in the exercise of his and her duties and responsibilities. in particular globalization, e-comerce and procurement, proffe..
Baptist Healthcare Memphis is just now beginning to implement EHR systems in its hospitals, clinics and physician groups. Methodist Healthcare Memphis implemented EHR throughout its health network over 6 years ago. What are some reasons that Baptist ..
For the company H&M, list the company's important tangible resources (financial, physical and technological) and intangible resources (human, innovation and reputational). You need to provide one or two important resources for each of these six resou..
Which is the international standard for quality management for automotive industry suppliers of production parts, materials, and services?
What is the test that judges use to define the ‘duty of due care’ in negligence? When you go into 7-11 to buy a Slurpee, what status are you and what kind of duty does the landlord owe you? What is the name of the legal theory that made the employer ..
The following costs have been recorded: Incoming materials inspection: $20,000 Training of personnel $40,000 Warranty $45,000 Process Planning $15,000 Scrap $13,000 Quality Laboratory $30,000 Rework $25,000 Allowances $10,000 Complaints $14,000 What ..
Describe how organizations can overcome the geographic, cultural, and language challenges when seeking potential overseas suppliers. Give specific examples. Decide how organizations can instill the same ethical standards in overseas suppliers, especi..
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