Communicate change for all the relevant teams

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Reference no: EM132954781

The Chief Customer Officer (CCO) has just come to you with an issue:

They need to be able to quantitatively back up their product improvement requests based on feature requests from customers, and are currently unable to do so. All of X Corporations' customer data is currently stored in Salesforce, which is used by the Customer Success, Support, and Sales teams. How would you address the following:

What would the build-out include?

How would you communicate this change for all the relevant teams?

How would you guide the relevant teams on how to make use of this?

Reference no: EM132954781

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