Common line for clerk to check their documents for accuracy

Assignment Help Operation Management

Reference no: EM132211905

Consider a motor vehicle department, where customers start by waiting in a common line for a clerk to check their documents for accuracy. Two document checkers are employed, and the average service time is 4 minutes per customer. After this check, some customers leave the facility while others require service for: (a) getting or renewing a driver’s license, (b) registering an automobile, or (c) another (called “other”) transaction. Three servers assist those with a driver’s license issue (the average service time is 16 minutes), two servers assist those with a car registration issue (the average service time is 8 minutes), and one server helps those with “other” issues (the average service time is 12 minutes). On an average day, 300 customers arrive at the facility (it is opened for 10 hours daily). Assume that each customer requires just one of these three services. Currently, the queue sizes are: 24 customers for the document check service, 15 customers for the driver’s license service, 12 customers for the car registration service, and 6 customers for the other service.

a. On average, what is the flow time (waiting time in minutes) for customers of the document checking service? Show all work.

b. On average, what is the flow time (waiting time in minutes) for customers with car registration issues? Show all work.

c. On average, what is the flow time (waiting time in minutes) for customers with “other” issues? Show all work.

Reference no: EM132211905

Questions Cloud

Who does your subject credit with his or her success : Demonstrate how this entrepreneur embodies at least 3 personality or behavioral traits of entrepreneurs.

Discuss three possible common qualitative research tools : Discuss three (3) possible common qualitative research tools the business could use in order to ultimately make this decision.

What are the primary lines of business : Your analyses should address the following - What are the primary lines of business of these two companies as shown in their notes to the financial statement

Based on the brainstorming toolkit : Based on the “Brainstorming Toolkit”, conduct a brainstorming session with a small group of people (colleague, friends, relatives, etc.)

Common line for clerk to check their documents for accuracy : Consider a motor vehicle department, where customers start by waiting in a common line for a clerk to check their documents for accuracy.

Gross domestic product and engage in global trade : As an emerging market, the BRIC countries comprise a great deal of GDP (Gross Domestic Product) and engage in global trade.

Post your explanation of who the sample is : Post your explanation of who the sample is. Also explain steps researchers took to ensure generalizability. Be sure to discuss how the study results could.

The use of the production schedule and event script : Please share your thoughts on the use of the production schedule/event script. Do you feel it is important, why or why not?

Describe the importance of international capital structure : Describe the importance of international capital structure. What risks can you identify when working with cash, credit and inventory management

User Account

All Pages