Reference no: EM132511833
Case:
The meeting was devoted to explaining what the conversion would involve and what they would do differently. Wanda began the meeting by bringing everyone up to date on the status of the conversion project. After Wanda answered a few questions, she then announced the changes she was going to institute for various procedures. Wanda believed her proposed changes would be right on target, and she decided on these changes, in part, because they were just slight modifications to current practices. Almost as soon as she had finished, Beverly announced: 'Those changes will never work. If we do that, things will be chaos around here.'
Even the other employees who were used to Beverly's behavior were surprised and looked at her. 'Sure," Beverly continued, 'think about it for a minute. If we start following those steps, here's what will happen.' She spent the next three or four minutes reeling off a list of potential problems and difficulties. She concluded: 'I think we just ought to continue doing things as we have been. Then, after the new system is operational, we can see whether we need to do anything differently.'
Wanda looked at the other employees, who seemed to be agreeing. Wanda realised that some of Beverly's ideas were in fact valid and that she did have a worthwhile point of view. Not wanting to let the meeting get too far out of hand, Wanda said something about it being late and that she appreciated every everyone's reaction. She said she would get back to them with the final decision as soon as possible.
She adjourned the meeting and went back to her desk. As she watched the parking lot empty out, she wished all her problems would drive off too.
Question 1 Does Wanda have a problem with Beverly? Explain your answer.
Question 2 Discuss steps could Wanda have taken in order to reduce or avoid the problem after she was promoted.
Question 3 Explain steps that Wanda should take now to deal with the issues at hand. Recommend specific actions and steps.
Question 4 Comment on Wanda's leadership style.