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Q1. Comcast's Awkward Customer Service Call:
From listening to the phone call, did you spot the non-verbal cues from ( Vocal cues listed below ) Based on the Comcast conversation between the two people (customer service rep (CSR) & customer), which vocal cues for each category did you see and how
Answer these below
Pitch changes:
Volume:
Rate of Speech:
Voice Quality:
Articulation:
Pauses:
Silence:
Semantics:
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