Combine staff education with administrative analytic reports

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Reference no: EM132292297

Quality Concepts in Action Scenario

The C suite and senior leaders of a health care organization often find it difficult to juggle the competing priorities of quality and safety with financial responsibilities. Often the CEO prioritizes financial needs before addressing quality and safety concerns. However, today, with pay for performance (i.e., payment for safe, quality care and penalties for poor outcomes), these concerns need to be merged successfully. As a quality administrator faced with a traditional CEO who prioritizes finance, how would you:

Combine staff education with administrative analytic reports to try to influence everyone at once to prioritize quality/safety?

Think about the relative effectiveness of each of this approaches to influence the attitudes and behaviors of senior leaders.

Reference no: EM132292297

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