Collaboration as conflict management strategy

Assignment Help Operation Management

Reference no: EM132304705

1. In the wrap-up stage of a meeting, the team leader

helps the group establish operating guidelines.

asks members to do a process check.

articulates the meeting's purpose and objectives.

reviews decisions made and summarizes the key points discussed.

2. Martha needs to have a meeting with her design team to decide on a theme and layout as well as develop a proposal for a new advertising client. Martha's objectives would best be handled through a(n) ________ meeting.

information dissemination

decision-making

social

information-sharing

3. Information-sharing meetings generally require more time than decision-making meetings.

True or False

4. Anne is perceived as a manager who alienates and discourages others from working with her. As a result, there is a possibility of potentially large-scale conflicts in the future. Which conflict management strategy is being adopted by Anne?

Competition

Avoidance

Accommodation

Compromise

5. Identify the disadvantage of collaboration as a conflict management strategy.

Incomplete comprehension of work environment

Little understanding of the needs of others

Loss of sense of autonomy

Less creative problem solving

6. In the context of the eight-step model for resolving conflict in a team, which of the following should a manager do after determining the best place to deliver feedback?

Stick to the facts and state the impact

Seek understanding and play dumb

Set the context and address what the other is thinking

Clarify and evaluate alternative solutions

Reference no: EM132304705

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