Reference no: EM133462971

Question

1. Every clinical staff member assumes a professional commitment to fulfill his patients' needs and provides the diagnoses that drive plans of care. A trustee who runs a successful manufacturing company says, "That's a lot of authority in one person. How do we know these people are really fulfilling our excellence-in-care mission?" Identify the key phrases he needs to take away and explain them to him.

2. Some flash points in clinical staff relations are recurring and predictable. In an interview for a leadership promotion, you are asked, "How should our HCO deal with these issues?"

• Interspecialty disputes (e.g., Which births require a certified obstetrician? Can primary care providers administer certain anesthetics and do certain simple surgeries? Must an imagist confirm every examination?)

• Emergency referrals (providing specialist care to emergency patients, who often arrive at inconvenient times and without insurance or financing

• Impaired clinical staff members

• Disruptive clinical staff members