Clients poses challenge for support employees

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Reference no: EM133215401

Providing advice to clients poses a challenge for support employees due to the technical nature of advice about computer systems.

A report addressing the provision of advice to clients in a clear, concise, and coherent manner. The report should cover analysing client support issues, provision of advice and obtaining feedback from the client. Tools and techniques used in a support environment must be included in the report.

Reference no: EM133215401

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