Client to resolve an issue

Reference no: EM133624259

Question: Situation: You are working with a client to resolve an issue. You e-mail your supervisor, requesting his input. Your supervisor responds to you, and you forward his suggestions to your client. After forwarding the e-mail, you realize that your supervisor had added personal and inappropriate comments to the e-mail. For example, he called into question your client's intelligence. You have already sent the e-mail, and the comments will surely anger your client and embarrass your supervisor. Response: Tell your supervisor, apologize to him, and send a follow up e-mail to the client. How effective is this response? Very ineffective Ineffective Somewhat ineffective Somewhat effective Effective Very effective

Reference no: EM133624259

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